Notification email not receiving

I am experiencing issues with not receiving email notifications and would like to create a ticket for this problem.

Hi Ma,

Thanks for reaching out to Jotform Support. When I check, I didn't find any form in your account. Can you send me the link to your form so I can take a look at it for you? You can easily find your form's URL in Form Builder. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
2. In the Quick Share tab, click on Copy Link in the Share With Link section.

Also, if you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

Once we hear back from you, we'll be able to move forward with a solution.