Button added for AI Agent not appearing in conversation

In building my AI Agent, buttons I've added through the Greeting settings panel are not appearing in the conversations. I've done all you've suggested (Podo AI support), but still not appearing in conversation. Can you resolve?

Hi HsseHsse,

Thanks for reaching out to Jotform Support. I understand you're experiencing an issue where the buttons added through the Greeting settings panel in your AI Agent are not appearing in conversations, despite following the suggested steps.

To address this, I need to gather more information to assist you effectively. Could you please provide the following details:

1. A screenshot of your AI Agent's Greeting settings panel, showing the buttons you've added.
2. The steps you've already taken based on Podo AI support's suggestions.
3. An example of a conversation where the buttons should appear but are not.

Once we hear back from you, we'll be able to move forward with a solution.

I've already included screenshot in my original post

Hi HsseHsse,

To provide you with the most effective suggestions for your AI agent, our team would like to clone your AI agent along with its associated knowledge base. This replication allows us to mirror your unique environment and craft a solution that’s perfectly suited to your needs. We guarantee that your data will be treated with the highest level of security and confidentiality, and will only be used to help enhance your experience. After your issue is fully resolved, the cloned AI agent and its data will be deleted.

Can you confirm that we have your permission to go ahead with this process? Should you have any questions or concerns, feel free to reach out.

Never mind. I've resorted to using the List of Items feature instead and achieved my intention nevertheless. No need to clone and troubleshoot further. Thanks.