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JackieAsked on March 27, 2025 at 5:04 PMI am having trouble accessing my ticket link for my grant submission. I receive a 404 error message stating that the page could not be found when I click on it. I would like assistance in resolving this issue and ensuring I can access my submission copies.
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Cyrus JotForm SupportReplied on March 27, 2025 at 11:22 PM
Hi Jackie,
Thanks for reaching out to Jotform Support. The error typically indicates that the page cannot be found, which may occur if the link is incorrect or if the page has been moved or deleted. Here are a few steps you can take to troubleshoot this issue:
- Check the URL: Ensure that the link you are using is correct and complete. Sometimes, a small typo can lead to a 404 error.
- Refresh the Page: Try refreshing the page or clearing your browser's cache, as this can sometimes resolve temporary loading issues.
- Access from a Different Browser: If the issue persists, attempt to open the link in a different web browser or device to rule out browser-specific problems.
If you continue to experience this issue after trying these steps, could you share the link with us??
Keep us updated and let us know if you need any more help.
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