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Brad cranstonAsked on March 27, 2025 at 4:53 PM
Hello,
I resigned up with guys and am reaching out about next session to learn the ropes. Also in search of an old contract in which basil and Jean helped
me
with years ago.
please call as I’m losing money now since the contract has been gone.
thanks :)
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Lorenz JotForm SupportReplied on March 27, 2025 at 11:32 PM
Hi Brad,
Thanks for reaching out to Jotform Support. Can you explain a bit more about the issue? Are you trying to retrieve an account that is currently subscribed with Jotform? and what you want now is to cancel that active subscription? If you can share with us following information, it'll help us locate the account:
- The type of Credit Card used
- The Last 4 Digits
- Amount of last charge
- Date of last charge
Once we hear back from you, we'll be able to help you with this.
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