Not receiving emails automatically.

I am experiencing an issue where forms are not being sent to my email address automatically. I would like to create a ticket for this email issue.

Hi Samantha,

Thanks for reaching out to Jotform Support. I checked our system and can see here that your email isn't on our bounce list as well as checked our email logs and can confirm if your emails are receiving emails from us and can confirm that emails are sent successfully. If you're referring to not receiving emails for your Contact form, I see here that no notification email has been setup for this form, meaning you won't receive any emails once the form receives a new submission. You can easily Set Up a Notification Email, so that you'll get an email after someone fills out your form. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

2. In the menu on the left side of the page, click on Emails.

3. Now, click on Add Email. 

4. In the list that comes up, select Notification Email.

5. In the center of the next window, click on the Recipients tab.

6. Now, just enter your email address into the Recipient Email field, and click on Save. That's it, you're done.

Give it a try and reach out again if you need any help.