I need access back into my account

  • Will O'Brien
    Asked on March 27, 2025 at 2:35 PM

    It is telling me my account is suspended. I need to get access to it again

  • Manilene JotForm Support
    Replied on March 27, 2025 at 3:13 PM

    Hi l_egantacintravel,

    Thanks for reaching out to Jotform Support. We've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.

    We really appreciate your patience and understanding while we look into this.

  • Sweta JotForm Support
    Replied on March 27, 2025 at 10:31 PM

    Hi l_egantacintravel,

    Your account was suspended as you opened a dispute. I have activated your account, and you can log in to it. Please note that if any of your future payments get disputed again, Jotform may no longer consider reactivating the account.

    Let us know if you need further assistance.



  • dsdonohue
    Replied on March 28, 2025 at 11:55 AM
    I appreciate it, thank you!
    ...
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