hello can you please reset my accout as it is no longer over quota

i have reset everything on my end but it never resumes my accout. thank you for your time

Hi ohmygoddardphotography,

Thanks for reaching out to Jotform Support. I checked your account and can see that it is active and still within its limits. Also, all the forms are enabled. Can you explain a bit more about the issue, so I can get a better idea of what's happening? If you can also take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.