Issue Logging into JotForm After Account Reactivation

Dear Support Team,

I attempted to log into JotForm with my credentials after my account was reactivated. However, when I sign in using my Gmail credentials, I am prompted to update my password, but the system does not allow me to do so. As a result, I am stuck on the page, even though I can see that I am logged in, as shown in the attached screenshot.

Best regards

Hi Andrea,

Thanks for reaching out to Jotform Support. I've gone ahead and flushed your login attempts. Can you clear your browser caches and cookies and try it again to see if that would resolve the issue? If the same thing happens again, try using a different browser or device to see if that would make any difference.

Give it a try and let us know how it goes.