Account: System keeps logging me out while I'm using the account

  • Claudia Stubbs
    Asked on March 26, 2025 at 9:41 PM

    My account kept logging me out while I was using it, now my logins are failing due to "too many requests"

  • Mahmoud JotForm Support
    Replied on March 27, 2025 at 6:34 AM

    Hi Claudia,

    Thanks for reaching out to Jotform Support. I have flushed your login attempts, and you can try to log in to your account again. Usually, log-in sessions are valid for at least 2 hours, and the session shouldn't be logged out frequently. Make sure that you're using a stable network and you're not switching networks or switching between VPNs while on Jotform. I suggest clearing your browser cache or trying to test on a new browser.

    Reach out again if you need any more help.

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