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amarisstarseedAsked on March 26, 2025 at 11:07 AM
Two forms have crashed and have error messages:
”Form engine failed - #8jsvm42”
Links:
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Jan JotForm SupportReplied on March 26, 2025 at 12:27 PM
Hi Amaris,
Thanks for reaching out to Jotform Support. I checked those forms and I can access them successfully using Chrome, Firefox, and Edge. Here's a screenshot:
Can you please try it again and check if you're still experiencing the same problem? If yes, I recommend you open those forms using another browser or in incognito mode to identify if it is browser-related.
Give it a try and reach out again if you have any other questions.
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Jan JotForm SupportReplied on March 26, 2025 at 12:33 PM
Hi again Amaris,
I forgot to mention that I also tried opening your forms on a mobile Android device via Chrome. Here's a screenshot:
Let us know if you have any questions.
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