Images not showing in email

The emails are coming through now however, the images uploaded from the form are not showing up in the emails.

Hi Christopher,

Are you perhaps referring to the Pre-Pickup Condition Photos? I checked your email template and saw this part:

Can you tell us what you're trying to achieve with this? When I changed it back to the default format as shown below, the image is now being sent with the email:

Here's the email sent with the photo:

Give it a try and let us know how it goes.

Yes. I'm wanting the images to display in the email so I looked up some help forms and found that I put the IMG at the beginning. It will display them, but then it made them the full size of the image which made the email all weird. So I did some more looking through hot forms and found that if you put the colon and then a size after it will confine it to that size.

Hi Christopher,

I understand that you want to resize the image uploaded in your email notification and autoresponder. I checked the following codes, and it worked on my end. You can check the codes below:

To specify only the height, follow this format: {IMG:prepickupCondition::150}

To specify only the width. follow this: {IMG:prepickupCondition:150}

To specify both height and width, follow this: {IMG:prepickupCondition:150:150}

Check out my test below:

Make sure to disable the requirement to Login to View Uploaded Files. It's easy to do. Let me walk you through it:

1. Login to your Jotform account on your Desktop (it's not available yet on the Mobile App).

2. Click on your Avatar/Profile picture on the right side of the screen, and click on it.

3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.

4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

Give it a try and let us know if you need any other help.