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craddockAsked on March 26, 2025 at 9:33 AM
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Rene JotForm SupportReplied on March 26, 2025 at 9:51 AM
Hi April,
As mentioned by my colleague, Jotform no longer provides an option to revert to a previous Workspace View once an update has been applied. However, if you want to only view forms, you can just select the Form type and stay it that way. When you specify your workspace type to form, it should not change back to all types unless you manually change it.
Let us know if there's anything else we can help you with.
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craddockReplied on March 28, 2025 at 11:30 AM
Hi, actually, it DOES change back to the My Workspace view once I finish one form and go back to the home page to select another form. Each time I do this, I have to change it to My Forms. An annoyance more than anything, but seems so unnecessary!
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Lorevie JotForm SupportReplied on March 28, 2025 at 11:43 AM
Hi April,
You always need to select Forms from the Type if you only want to see all your forms. You can follow the guide given by my colleague, Rene, on how to do that.
We understand how upsetting this is for you. Rest assured that we'll keep on working on improving our services.
Thanks for your patience and understanding, we appreciate it.
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craddockReplied on March 28, 2025 at 12:04 PM
Thank you for this, but I was just replying to your colleague Rene, who wrote that "When you specify your workspace type to form, it should not change back to all types unless you manually change it."
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Lorevie JotForm SupportReplied on March 28, 2025 at 12:20 PM
Hi April,
My colleague, Rene, was right. It should not change back to all types unless you manually change it. Check out my screencast below:
If your My Workspace keeps on coming back to all types even after just selecting the Forms, will you give us access to your account so we can investigate it further? Don't worry, you can disable that again after we're done checking things out. Let me show you how to do it:
1. In the upper-right corner of your My Forms page, click on your Avatar/Profile Image icon.
2. In the small window that opens, click on Settings.
3. In the panel on the left, click on the Security tab.
4. Then, on the bottom-right side of the page, toggle Jotform Support Access to the On position.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.
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