Manually cancel Square preauthorization

  • calisqo
    Asked on March 26, 2025 at 3:55 AM

    Hi there, is there a way to manually cancel a preauthorisation before it expires?

    Thanks

  • Jovito JotForm Support
    Replied on March 26, 2025 at 7:18 AM

    Hi Randy,

    Thanks for reaching out to Jotform Support. Can you explain a bit more about the issue you want to address so we can check if it is possible? Note that when you integrate Square on your form, you need to make sure that you cancel the subscription or invoice directly within your Square dashboard. That way, you users will not be charged of the subscription anymore. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Once we hear back from you, we'll be able to help you with this.

  • calisqo
    Replied on March 26, 2025 at 7:39 AM

    Hi Jovito, thank you for your reply.

    I have found the cancel function in the Square dashboard.

    Much appreciated.


    Thanks

Your Answer