Account Limit Reached: Can't Access the Form

I've cleared my archive and trash SO MANY TIMES over the last week or two and it STILL says it's full. I'm in the middle of taking applications for a festival - please fix this!! Thank you!

Hi Dani,

Thanks for reaching out to Jotform Support. I checked your account and see that it's active and hasn't exceeded your account limits. I was able to access your form link as well. Check out my screencast below to see the result: Can you try to clear your browser's cache and cookies and see how it goes? If the same thing happens, try using a different device or browser.

Give it a try and reach out again if you have any other questions.