Conditionally Show Custom Thank You Page Depending On The Answer

  • zzzeynepgor
    Asked on March 25, 2025 at 1:17 PM

    Custom message is not showing after the 3rd question's first option. After the first option I want the survey to end by going to 'thank you' page

  • Aries JotForm Support
    Replied on March 25, 2025 at 4:00 PM

    Hi zzzeynepgor,

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

  • Aries JotForm Support
    Replied on March 25, 2025 at 11:05 PM

    Hi zzzeynepgor,

    To confirm, you want to display your custom Thank You Page when the first option is selected in the third question on page 1. To achieve this, you’ll need to add a submit button and a divider to the first page while conditionally hiding the other pages and fields. Let me walk you through how to do it:

    1. In Form Builder, click on the Add Element menu on the left side of the page.

    2. Under the Basic tab, scroll down to Divider and Submit elements, and drag and drop both elements to your form.

    Conditionally Show Custom Thank You Page Depending On The Answer Image 1 Screenshot 50

    3. Click on Settings on the top of the page and click on Conditions on the left side menu.

    4. Next, click on the Add Condition button and select Show/Hide Field.

    Conditionally Show Custom Thank You Page Depending On The Answer Image 2 Screenshot 61

    5. Now create the conditional logic to hide other page fields, including the page break on the first page. Make sure to click on the Save button once done. Here's how it looks like:

    Conditionally Show Custom Thank You Page Depending On The Answer Image 3 Screenshot 72

    Now when the first option is selected on the third question on page 1 and when you click on the submit button, your custom Thank You page will show.

    Here's the sample result:

    Conditionally Show Custom Thank You Page Depending On The Answer Image 4 Screenshot 83


    Let us know if you have any other questions.

  • zzzeynepgor
    Replied on March 26, 2025 at 5:55 AM
    God bless you! ❤️❤️❤️
    ...
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