Salesforce: Update of record is not working

  • jfgpapps
    Asked on March 25, 2025 at 11:41 AM

    I have a Household object with a related object (6 point hunger survey) that is being update without a problem.

    Problem is within the update I want to be able to update one of the fields on the 6 point hunger survey Total Six Point Yese's) to the Household Record (2025 number of yeses). But all it does is create an anonymous record.

    In Salesforce I am using a test account of Gizinski (Rachelle) Household and Id of 938881

    It updates the Hunger Survey but not the field on the household account

  • Lorevie JotForm Support
    Replied on March 25, 2025 at 12:23 PM

    Hi Rachelle,

    Thanks for reaching out to Jotform Support. Can you specify which field you want to update on your Household Record?

    After we hear back from you, we'll be able to move forward with this.

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