Widget Settings not loading

I cannot upload my files it keep loading after i click widget settings

Hi SodaXpress,

Thanks for reaching out to JotForm Support. I tested your form and was able to see the Widget Settings. Check out my screenshot below to see my results:

Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

Let us know if you need any more help.

Hi, thank you for the feedback. Our team has tried also but it still the same. We also have try to clear cache. open other browser as well. It keeps loading as in the image.

Hi SodaXpress,

This is a known issue, and our Developer Team is aware of it. They're working on it right now. We'll let you know as soon as they get it fixed. 

We really appreciate your patience and understanding while we look into this.

Hi Rene, thank you so much for helping. Let us know again to test to upload the files.

Hi SodaXpress,

I just heard back from our Developer Team. They've solved the issue, so it should all be working fine now. Can you give it a try and see how it goes? 

Let us know if there's anything else we can help you with.

Hi, thank you for feedback. We tried just now, and it's working fine already. Thank you so much.