Customer's not receiving confirmation emails.

I hear from some customers every week that they're not getting confirmation emails after placing their orders...

Hi Steve,

Thanks for reaching out to Jotform Support. Could you provide the Form URL that you are referring to where the customers are not receiving their confirmation emails? Also, can you share the submission IDs that didn’t receive a confirmation email?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.