The wrong name is on the receipts to our clients

Hello,

The name of an old employee is on the receipt that is sent out to those who make a purchase to us through JotForm. How can we change the receipt name on the receipt our customers receive?

Thanks,

Fl Ballet

Hello FLBALLET,

Thanks for reaching out to Jotform Support. I couldn't find an invoice from your last form. If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

Once we hear back from you, we'll be able to help you with this.