Forms keeps getting disconnected

  • luiza168
    Asked on March 24, 2025 at 3:05 PM

    i have reconnected many of my forms and this is getting very tiring. i have had to cancel an integration and connect it again.


    everytime i sign in, it asks me to verify my account but wont send me an email. are these two issues linked? it's causing mayhem in my office.

  • Joeni JotForm Support
    Replied on March 24, 2025 at 3:42 PM

    Hi luiza168,

    Thanks for reaching out to Jotform Support. For us to have a better understanding of what is happening, could you send us a screen recording of the issue so we can help you better with this? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    Once we hear back from you, we'll be able to help you with this.

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