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bardiabusinessAsked on March 22, 2025 at 8:27 PM
My tax specialist AI Agent can't get updated Actions because every time I click on that tab in Training, it gives me the following message:
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Another issue is whenever I ask the AI Agent about how to become a new client, it just says:
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Jerlan JotForm SupportReplied on March 22, 2025 at 9:10 PM
Hi Bardia,
Thanks for reaching out to Jotform Support. I have tried to open my AI Agent but I can't replicate the issue. Check out the screencast below:
If the issue continues, can you share the URL of your AI Agent? To thoroughly troubleshoot the issue you're experiencing, our team would like to clone your AI agent along with its associated knowledge base. By replicating your environment, we can more accurately diagnose the problem and work on a tailored solution. Rest assured that all data will be handled securely and used solely for troubleshooting purposes in line with our strict privacy and security policies. Once the issue is resolved, the cloned AI agent and all associated data will be deleted.
Can you confirm that we have your permission to go ahead with this process?
Give it a try and let us know how it goes.
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