AI Phone Agent: takes way to long to answer a question.

I tried your phone agent. Just awful. Really bad.

First you announce that it is a jot form agent first. What? Makes no sense should go to my info not yours.

Agent takes way to long to answer a question. You need to get it working like the one I have called Hey Rosie. Was hoping to replace it but your phone agent are not good at all.

Hi Rob,

Thanks for reaching out to Jotform Support. I understand that you had a frustrating experience with our phone agent, and I appreciate your feedback regarding its performance. We strive to provide efficient and helpful support, and your comments are invaluable in helping us improve. To enhance your experience, I recommend checking out the AI Agent Builder where you can customize your agent's persona, including its tone and response style. This might help in making interactions feel more tailored to your needs. If you continue to experience issues, let us know, and we will do our best to address your concerns promptly.

Let us know if you have any other questions.

Setup was easy, but the jot form pre announcement kills the whole thing. Slow agent response also.

Hi Rob,

I understand that while the setup was easy, the pre-announcement and slow response times have negatively impacted your experience. To address your concerns, you can adjust or remove the pre-announcement in the AI Agent Builder to make it more relevant to your users. Here's how:

1. Go to your AI Agent Builder.
2. Click on the Add Welcome Page button in the bottom-left corner.
3. Under the General tab, you can add a custom heading and description to introduce your agent without the default pre-announcement.
4. If you prefer not to have a welcome page at all, you can click on the Remove Welcome Page button.

Make sure to save your changes, and they will be reflected in real time. This should help streamline the interaction for your users. We appreciate your input as it helps us improve our services. If you have any further questions or need assistance with customization, feel free to reach out.

Let us know if you have any other questions.