How does Approve and Sign workflow work?

  • ZROSCHOLARSHIP1955
    Asked on March 22, 2025 at 1:10 PM

    The form has a sign and approve function. Once the form is signed, does the assigned person approve it and then go back and complete it or can both actions be completed simultaneously?

    Jotform Thread 25488981 Screenshot
  • Jason JotForm Support
    Replied on March 22, 2025 at 1:53 PM

    Hi ZROSCHOLARSHIP1955,

    Thanks for reaching out to Jotform Support. If you're referring to the Approve and Sign element of the Workflow, it will have to take an approval action and sign it simultaneously to complete the approval.

    How does Approve and Sign workflow work? Image 1 Screenshot 20

    But based on the screenshot you shared, it seems that you're only using a regular approval element through your Workflow. Can you explain a bit more about your question, so I can help you better? Are you wanting to let the approver sign on the form as well before the approval action? Can you also confirm if you're referring to this form?

    Once we hear back from you, we'll be able to help you with this.

  • ZROSCHOLARSHIP1955
    Replied on March 22, 2025 at 4:23 PM

    Hi, I want to sign the form, approve and complete the action.

  • Jonathan_Ma
    Replied on March 22, 2025 at 5:15 PM

    Hi ZROSCHOLARSHIP1955,

    I understand what you’d like to do, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

  • Jonathan_Ma
    Replied on March 22, 2025 at 8:18 PM

    Hi ZROSCHOLARSHIP1955,

    Sure, you can do this using the Approval Flow. I checked your form and can see that you've already created one. We'll just need to modify a few things to achieve your workflow. Let me show you how:

    1. In Approval flow, click +Add Element button on the left side.
      How does Approve and Sign workflow work? Image 1 Screenshot 60
    2. Drag and drop Approve & Sign element in the Add Element box.
    3. Add two END point elements.
    4. Select the outcome (Approve/Deny) link for both End point.

    How does Approve and Sign workflow work? Image 2 Screenshot 71

    Check out also the screencast below that shows how to do it:

    How does Approve and Sign workflow work? Image 3 Screenshot 82

    For the Approve & Sign workflow:

    1. Click on the gear icon to open Approve & Sign properties panel.
    2. Check outcome option for Require signature for:. You can select one or both outcome.
    3. Add the email address of the Signers.

    How does Approve and Sign workflow work? Image 4 Screenshot 93

    The Signer will receive the Notification Email and a signature will be required to complete the approval workflow. Check out the screencast below of the results:

    How does Approve and Sign workflow work? Image 5 Screenshot 104

    That's it. Give it a try and let us know if you need any more help.