Server is very slow as I am trying to build my form

  • chinguacousyss
    Asked on March 22, 2025 at 11:22 AM

    I have been attempting to build a form for a couple of days and the server is extremely slow .. I have tried this on several computers at work and decided to try at home and are still having problems ... attempting to do conditional logic and it's making me crazy


    This is the form I am building

    In-Person Guardian/Teacher Conference Sign-Up - Jotform Form Builder

    Thanks so much for any help.

  • Adrian Besilla JotForm Support
    Replied on March 22, 2025 at 12:03 PM

    Hi chinguacousyss,

    Thanks for reaching out to Jotform Support. I checked your form and saw that it has 77 pages and 76 conditions, the large number of conditions may be causing the form builder to slow down. To improve performance, consider optimizing your conditions by combining or simplifying them wherever possible. Additionally, ensure that there are no conflicting or redundant conditions, as these can slow down processing.

    For now, can you try clearing your browser's cache and cookies before accessing your form again? You can also try accessing Jotform in a different browser, such as Chrome, Firefox, or Edge, or open it in Incognito/Private Mode. Additionally, check your internet connection, if you're using a company network or VPN, try disconnecting from it, or restart your router to see if that helps. Some browser extensions, particularly ad blockers, and antivirus software may interfere with SSL connections, so consider temporarily disabling them and retrying. If the issue persists, let us know and we'll investigate more on the issue.

    Reach out again if you have any other questions.

Your Answer