Incorrect Email - Account Verification

  • consumibles
    Asked on March 21, 2025 at 1:42 PM


    I entered the wrong email address in my account information. When I try to correct it, it asks for a verification code but... I can't access it because the email is incorrect!

    The email address entered is consumibles@cuttremachine.com.ar, but it should be consumibles@cuttermachine.com.ar.

    Can you help me?

    Jotform Thread 25470611 Screenshot
  • Roi JotForm Support
    Replied on March 21, 2025 at 2:16 PM

    Hi Jorge,

    I have successfully updated your account's email address to consumibles@cuttermachine.com.ar You should be able to log.in now without issues.

    Resetting your Jotform account password is easy to do. Let me walk you through it:

    1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

    Incorrect Email   Account Verification Image 1 Screenshot 60

    2. In the window that opens, click on Forgot Password?.

    Incorrect Email   Account Verification Image 2 Screenshot 71

    3. Enter your email address, and then click on Send Reset Instructions.

    Incorrect Email   Account Verification Image 3 Screenshot 82

    4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

    Incorrect Email   Account Verification Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Incorrect Email   Account Verification Image 5 Screenshot 104There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

    Reach out again if you need any other help.