API Usage Limit Issues

  • joshknapp
    Asked on March 21, 2025 at 11:41 AM

    I'm getting the following message when I do a read request using your API:

    {"responseCode":403,"message":"API-Limit exceeded","content":"","duration":"23.71ms","info":"https:\/\/api.jotform.com\/docs#form-id-submissions"}


    I don't see that I've exceeded my API-Limit. Can you help?


    Thanks,


    Josh

  • Shane JotForm Support
    Replied on March 21, 2025 at 12:30 PM

    Hi Josh,

    Thanks for reaching out to Jotform Support. Based on the response that you attached, it seems the issue is because the API call limit has exceeded. Services like widgets and integrations use API to fetch information from your account. Know, however, that the API limit resets every day at midnight Eastern Standard Time zone. You can check this guide for more details on this.

    Regardless, I have reset your API limit manually, so you can try again.

    Let us know if you need any other help.