AI - Option send a message using whatsapp?

  • limsiangretail
    Asked on March 21, 2025 at 11:02 AM

    hi i create my chatbot

    at the moment, my ai chatbot able to search invoice number in the google drive.


    the next action i want is ask the ai chatbot to send me the copy of the invoice in my whatsapp. Is this possible? i cannot find the solution for this

  • Camille_E Jotform Support
    Replied on March 21, 2025 at 12:16 PM

    Hi limsiangretail,

    Thanks for reaching out to Jotform Support. I'll need a bit of time to look into this. I'll get back to you as soon as I can. 

    Thanks for your patience and understanding, we appreciate it.

  • Camille_E Jotform Support
    Replied on March 21, 2025 at 4:03 PM

    Hi limsiangretail,

    Unfortunately, the feature you are looking for is not possible. The only available option to send a message is through email. Our WhatsApp agent feature is to respond to queries just like the Chatbot, sms, or messenger agent.

    While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

    AI   Option send a message using whatsapp? Image 1 Screenshot 20

  • limsiangretail
    Replied on March 22, 2025 at 3:38 AM

    The only available option to send a message is through email. 


    for this option - can u guide me? is it possible to attached the image of invoice that is inside google drive?


    Thanks

    Amore

  • Mary JotForm Support
    Replied on March 22, 2025 at 3:52 AM

    Hi Amore,

    I moved your other question to a new thread and will help you with that here.

    Let us know if you have any other questions.

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