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garikgavrilovAsked on March 21, 2025 at 10:02 AM
hello
I don't have another mail what can I do?
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Shane JotForm SupportReplied on March 21, 2025 at 10:14 AM
Hi garik,
Thanks for your patience. Since the Enterprise Sales contact form requires a non-free email, can you provide the information like you're filling out the form here, and we'll forward that information to the sales team.
To make it easier for our Sales Team to get in touch with you, can you provide the details below:
Your name:
Email address:
Phone number:
Company’s name:
Country:
If in the United States, which State:Thanks for your patience and understanding, we appreciate it.
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garikgavrilovReplied on March 21, 2025 at 10:35 AM
Yes, of course, I want to open the restriction and let other employees in my company come in and edit the forms with me.
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Shane JotForm SupportReplied on March 21, 2025 at 10:41 AM
Hi garik,
I understand, I just need the following details, so I can forward it to our Sales Team:
Your name:
Email address:
Phone number:
Company’s name:
Country:
If in the United States, which State:Once we hear back from you, we'll be able to help you with this.
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garikgavrilovReplied on March 21, 2025 at 10:46 AM
Your name: Garik Gavrilov
Email address: Superaviadorders@gmail.com
Phone number: +97254310215
Company’s name: WoW Market
Country: Israel
and I forget ask from you Domain also
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Chris_L JotForm SupportReplied on March 21, 2025 at 11:03 AM
Hi Garik,
I've contacted the related team and forwarded the information you provided us. It also seems that your last statement was cut off. Can you clarify the issue?
Once we hear back from you, we'll be able to help you with this.
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garikgavrilovReplied on March 23, 2025 at 2:02 AM
No one has contacted me. Could you please check the costs of adding one more user to my group and changing the domain?
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Rene JotForm SupportReplied on March 23, 2025 at 2:07 AM
Hi garik,
Unfortunately, only the Enterprise team can answer those questions. Since my colleague forwarded your information to them, rest assured they'll reach out to you to answer your questions regarding the Enterprise account.
Reach out again if there’s anything else we can help you with.
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garikgavrilovReplied on March 24, 2025 at 1:31 AM
Hi, I don’t want to bother you, but I think there might be some issue. I don’t believe it should take the Interprise team this long to get back to me. Could you please check on this?
Also, I didn’t really understand why it’s not possible to contact them directly. Is it just because my email is free? It’s a Google email – half the world uses one. Does that mean many people will face a similar issue and won’t be able to submit a support request on their own?
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Eliza JotForm SupportReplied on March 24, 2025 at 1:38 AM
Hi Garik,
I've emailed our Enterprise team regarding this. As for your second question, the Enterprise Sales contact form requires a non-free email. But since you've already provided the details that we need, we just need to send a follow-up email to our dedicated team.
We really appreciate your patience and understanding.
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Eliza JotForm SupportReplied on March 24, 2025 at 1:55 AM
Hi Garik,
I just heard back from the Enterprise Team. Since the team is not available on weekends, you should hear from them either today or tomorrow.
Let us know if you have any other questions.
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garikgavrilovReplied on March 24, 2025 at 2:08 AM
Thanks
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garikgavrilovReplied on March 25, 2025 at 11:12 AM
Я только хочу сказать, что с мной не кто не связался до сих пор
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Kim JotForm SupportReplied on March 25, 2025 at 11:19 AM
Hi Garik,
While we do offer Support in many foreign languages, and we're working hard to add more every day, we don't currently have Russian Support agents who can help you. So I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.
Now, coming back to your question, I've coordinated with the relevant team and they should reach out to you shortly.
Thanks for your patience and understanding, we appreciate it.