I am unable to unsubcribe from your newsletter

  • philip blenkinsop
    Asked on March 21, 2025 at 7:19 AM

    I wish to unsubscribe from the jotform newsletter, however, the process is flawed as it is impossible to correctly pass the 'robot' test. this is what appears. As you can see, the instructions are missing completelyI am unable to unsubcribe from your newsletter Image 1 Screenshot 20.

    Jotform Thread 25455551 Screenshot
  • Afzal JotForm Support
    Replied on March 21, 2025 at 7:48 AM

    Hi philip blenkinsop,

    I can see that you have an active Jotform account. You can unsubscribe very easily from the account settings page. Let me walk you through it:

    1. Go to the Settings page while logged in to your Jotform account and uncheck the Turn off all Jotform emails option.

    I am unable to unsubcribe from your newsletter Image 1 Screenshot 20

    Give it a try and let us know if you need any help.