Cashapp appears to be disabled on the payment option

  • williamandlouellastampsreunion
    Asked on March 20, 2025 at 9:44 PM

    Cashapp appears to be disabled on the payment option.

    Cashapp appears to be disabled on the payment option Image 1 Screenshot 20

  • Israel JotForm Support
    Replied on March 20, 2025 at 9:56 PM

    Hi Daphne,

    To confirm, are you referring to your Stamps Family Reunion Final Registration Form, When I cloned and tested your form, the same thing happened to me. After investigating it a bit, I found a solution. we just need to simply delete the Product List and add it back in your form, in order to switch to another payment gateway. Let me show you how it's done:

    1. In Form Builder, click on the Credit Card icon on the right side of the page to open Payment Properties.
    2. Now, in the Payment Properties menu, under Payment Connection, click on the Trash can icon.

    Cashapp appears to be disabled on the payment option Image 1 Screenshot 30


    Now let's add the Integration to your form. Let me show you how to add it:

    1. In Form Builder, click on +Add Form Element.

    2. Under the Payment tab, search for Cashapp and click on it.

    3. In the properties, click on Connect via Square.

    Cashapp appears to be disabled on the payment option Image 2 Screenshot 41

    Give it a try and let us know how it goes.