Square Integration: How to reconnect Square Integration?

  • Joe_Way
    Asked on March 20, 2025 at 9:36 PM

    Your AI app is wrong with it's instructions. Can I please just disconnect my Square acount and readd. Can you do it right now?!?! I've been trying to do this for a freaking week. And all I get is a bot that doesn't know your product.

  • Joshua_T JotForm Support
    Replied on March 20, 2025 at 9:53 PM

    Hi Joe_way,

    Thanks for reaching out to Jotform Support. I checked our system, and I noticed that your Business Location is stuck in fetching, which resulted in errors on your form during payment. Let me show you how to fix it:

    1. In Form Builder, click on the Product List element, and click on the Wand icon.
    2. Then, click on the Connected button from the window that opens in the right corner of the page, and click on Reconnect.
    3. Finally, click on the Connect button, enter your Square account details again if needed, and click on Save.

    Square Integration: How to reconnect Square Integration? Image 1 Screenshot 20

    Give it a try and let us know how it goes.