The Star Ratings is incomplete

  • tlwp138
    Asked on March 20, 2025 at 7:48 PM

    Hey, I'm having trouble with the star ratings. In the editor form I can see them complete, but when I share my survey's form the stars appear incomplete. I'll value your assistance immediately please, it's urgent for my company.

    The Star Ratings is incomplete Image 1 Screenshot 20

  • Mary JotForm Support
    Replied on March 20, 2025 at 8:43 PM

    Hi Rodrigo,

    Thanks for reaching out to Jotform Support. I checked and see that the issue is related to the theme that you are using. Can you try using a different theme? I tried this on a cloned form and the stars are showing correctly. Let me show you how to change your theme:

    1. In Form Builder, click on the Roller Paint icon.

    2. Go to Themes and try using a different one. The Star ratings should now show correctly:

    The Star Ratings is incomplete Image 1 Screenshot 20

    Give it a try and let us know if you have any other questions.



  • tlwp138
    Replied on March 20, 2025 at 9:52 PM

    It's fixed, many thanks.