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tlwp138Asked on March 20, 2025 at 7:48 PM
Hey, I'm having trouble with the star ratings. In the editor form I can see them complete, but when I share my survey's form the stars appear incomplete. I'll value your assistance immediately please, it's urgent for my company.
Page URL: https://form.jotform.com/250769081351660 -
Mary JotForm SupportReplied on March 20, 2025 at 8:43 PM
Hi Rodrigo,
Thanks for reaching out to Jotform Support. I checked and see that the issue is related to the theme that you are using. Can you try using a different theme? I tried this on a cloned form and the stars are showing correctly. Let me show you how to change your theme:
1. In Form Builder, click on the Roller Paint icon.
2. Go to Themes and try using a different one. The Star ratings should now show correctly:
Give it a try and let us know if you have any other questions.
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tlwp138Replied on March 20, 2025 at 9:52 PM
It's fixed, many thanks.