Condition: Fields showing up incorrectly using show/hide

  • Kacie_Benson
    Asked on March 20, 2025 at 4:42 PM

    Condition: Fields showing up incorrectly using show/hide Image 1 Screenshot 30

    What's working correctly:
    "Date of Job Walk" and "Is an additional attendee needed?" is hidden until yes is selected for "Job Walk Required?".

    What I'm trying to achieve:
    I don't want the "WHO??" multiple choice to show up unless yes is selected on the "Is an additional attendee needed?".

    What might be the problem:
    "Is an additional attendee needed?" is part of condition. It only shows up if yes is selected as the answer for "Job Walk Required?"

    Condition: Fields showing up incorrectly using show/hide Image 2 Screenshot 41


  • Jefferson JotForm Support
    Replied on March 21, 2025 at 12:09 AM

    Hi Kacie,

    Thanks for reaching out to Jotform Support.

    Here's how to do it:

    1. In Form Builder, click on the Settings tab in the orange navigation bar at the top of the page.
    2. Click on the Conditions tab on the left side of the page.
    3. Now, click on the Add a New Condition and click on the Show/HideField.Condition: Fields showing up incorrectly using show/hide Image 1 Screenshot 70
    4. Set the Conditions like you see below:Condition: Fields showing up incorrectly using show/hide Image 2 Screenshot 81Condition: Fields showing up incorrectly using show/hide Image 3 Screenshot 92Condition: Fields showing up incorrectly using show/hide Image 4 Screenshot 103Condition: Fields showing up incorrectly using show/hide Image 5 Screenshot 114

    Here's the sample output:

    Condition: Fields showing up incorrectly using show/hide Image 6 Screenshot 125

    Give it a try and reach out again if you have any other questions.