Limite de utilização do plano: Qual é o armazenamento de upload e há necessidade de atualização para utilizar o AI Agent?

También tengo dudas de si hay un limite de subir archivos?

Y si para utilizar el agente tengo que subir de plan?

Hi AcordeSeguros,

I have checked your account and it shows that you have a Bronze Monthly Plan. AI Agent functionality is included in the Bronze Plan. The account usage and limit apply to the following features:

Monthly Limits

• AI Agent conversations — The total number of AI Agent conversations that can occur in your account each month, including chat and phone interactions
• AI Agent sessions — The total number of AI Agent sessions that can occur in your account each month, including chatbot views, page refreshes, and phone call starts (even if there is no active user interaction)
• AI Agent voice calls — The total number of minutes your AI Agents can use for voice or web call interactions each month
• AI Agent SMS messages — The total number of SMS messages that can be sent to all your AI Agents each month

Total usage limits

• Agents — The total number of AI Agents that can be active in your account
• Characters in agents’ knowledge bases — The total character count for knowledge base resources across all AI Agents in your account, including plain text, documents, Q&As, URLs, etc.

To see your Bronze plan monthly usage and limit, let me show you how:

1. Login to your account and hover over your mouse to your Avatar/Profile Image on the top-right side of the page

2. In the menu, click on Settings.

2. Go to Usage in the menu on the left.

Then review your account usage and limit. For file upload limit, are you referring to Upload storage? If yes, your Bronze plan can store uploaded files up to 1GB.

Let us know if you have any other questions.