Spam protection system: Creating an account

  • Meg Meredith
    Asked on March 20, 2025 at 11:39 AM

    Hi,

    I'm getting an error when I try to create an account.

    Spam protection system: Creating an account Image 1 Screenshot 30Spam protection system: Creating an account Image 2 Screenshot 41

  • Shaira JotForm Support
    Replied on March 20, 2025 at 12:58 PM

    Hi Meg,

    Thanks for reaching out to Jotform Support. You're seeing that message due to our spam protection system. To resolve this, wait for 30 minutes to an hour before attempting to create an account again. In the meantime, I recommend clearing your browser’s cache or trying a different browser in incognito mode.

    Reach out again if you need any other help.