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Archie AlvarezAsked on March 20, 2025 at 11:34 AM
I was trying to get the password because I forgot it, but when I did the forgot password, I never received an email to reset it. I checked junk and email folder. i have been trying for days and no luck.
How else can i reset my password?
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Kyle JotForm SupportReplied on March 20, 2025 at 12:40 PM
Hi Archie,
Thanks for reaching out to Jotform Support. I checked your email logs and saw that it was sent successfully. Check out my screenshot below to see the result:
I've gone ahead and resent the reset instructions to your email. Check your spam/archive folder and see how it goes.
Give it a try and let us know if you have any other questions.