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barkieslegacyAsked on March 20, 2025 at 8:55 AM
Hello,
I attempted to create one form under my new account: an adoption application form on Sunday, March 16th. At that point, I clicked on the wrong button to rename the form and it created another. Today, I searched how to rename the form and I now have 4 (!) forms showing under my Workspace. I have no idea where the 3rd one came from but these are all the same form. I would like to consolidate but, more importantly, I would like not to have these go against my quota just for editing the form. When saving, I was given no option to "save as" to make the file include the proper name from the start. All I've done is attempt to create 1 form and now I'm 1 away from my limit?? Can you please correct/adjust this?
Thank you!
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Mark Alan JotForm SupportReplied on March 20, 2025 at 10:52 AM
Hi Jen,
Thanks for reaching out to Jotform Support. Regarding the issues you are experiencing with your adoption application form. I understand that you have inadvertently created multiple forms while trying to rename your original form, and now you have four forms showing in your Workspace. To address your concern about the forms counting against your quota, note that each Jotform account has limits based on the plan you are using. The Starter plan allows you to have up to five active forms at any given time. However, you can create an unlimited number of forms, but only five can be active. If you are close to your limit, I recommend consolidating your forms by deleting any duplicates you do not need.
After reviewing your account, I can confirm that you currently have only 2 active forms in your Workspace. This means that you still have room to create additional forms without exceeding your quota.
Reach out again if you have any other questions.
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barkieslegacyReplied on March 20, 2025 at 6:33 PM
I do have some follow-up questions, one that was listed in a P.S. that was not addressed by the 2nd agent.
1) How do I know which forms are active so I can properly delete the others and one of the current forms?2) Per my p.s., I included a screenshot and the form still listed as "TLC Dog Adoption Application." Renaming didn't fix that. How can it be corrected to have my rescue name vs. TLC attached? -
Kris Ann JotForm SupportReplied on March 21, 2025 at 3:39 AM
Hi Jen,
To avoid confusion, I moved your other questions to new threads, and I will help you with those there shortly. You can access them by clicking the links below:
How do I know which forms are active?
Renaming my form did not work, how do I fix it?
Let us know if you have any other questions.