Total Submission Limit - Why is it?

  • sewmakecreate
    Asked on March 19, 2025 at 10:52 PM

    Hi there,

    My account says I have reached Total Submission Limit of 500, but I cannot see where these are coming from?

    I have deleted all old submissions and emptied the trash, but it still says there is 500 submissions somewhere?

    Can you check this please?

  • Rene JotForm Support
    Replied on March 19, 2025 at 11:25 PM

    Hi sewmakecreate,

    Thanks for reaching out to Jotform Support. I've manually recalculated your total submission limit, and it is now showing as 52/500 used. The warning message should now disappear from your workspace. Keep in mind that the total submission limit is the maximum number of entries from all your forms you can keep in your account. To understand more about your account usage and limit, I suggest checking this guide.

    Let us know if there's anything else we can help you with.

  • sewmakecreate
    Replied on March 19, 2025 at 11:38 PM

    Great! Thank you so much.