Not receiving PDF to the email

I also had it that the auto reply would include a pdf of the form my clients had submitted but now its not working. I am computer challenged and sure could use some help

Hello Trevor,

I checked your forms and can see that the Attach PDF option is enabled only for the invoice, that's why when I cloned your form and tested it, it was the only PDF I received. Take a look at the screenshot below:

If you want to send a PDF copy of their submission. you have to enable and chose the pdf document from the email setting. Let me walk you through it:

1. In Form Builder, in the orange navigation bar at the top of the page, click on the Settings tab.

2. In the menu on the left side of the page, click on Emails.

3. Hover your mouse over the Notification Email element and click on the Pencil icon.

4. Click on the Advanced tab, toggle Attach PDF to the On position, and select the PDF file you created.

5. Now, scroll down, click on Save, and you're done.

Give it a try and let us know if you need any more help.