Can't get form to end after no is selected

  • gabrielhernandez219
    Asked on March 19, 2025 at 8:31 PM

    i can't get this form to end after a user selects no to previous question.
    Users will have the option to click next as of now, I need this to end here with no option to move forward down this path.


    Cant get form to end after no is selected Image 1 Screenshot 20

  • Kris Ann JotForm Support
    Replied on March 20, 2025 at 2:56 AM

    Hi Gabriel,

    Thanks for reaching out to Jotform Support. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screencast below to see my results:

    Cant get form to end after no is selected Image 1 Screenshot 40 I have gone ahead and cleared the form cache on our end to refresh the data. Can you try again and see how it goes? You can also Clear Your Form Caches on your end if needed. Let me show you how:

    1. On your My Forms page, click on your Avatar/Profile Image icon.

    2. In the window that opens, click on Settings.

    Cant get form to end after no is selected Image 2 Screenshot 51

    3. In the Settings menu, scroll down to the bottom and click on Clear Cache. And that's it, you're done.

    Cant get form to end after no is selected Image 3 Screenshot 62

    Let us know if you have any other questions.