Couldn't select Square as payment.

  • helpbrainmasteracademy
    Asked on March 19, 2025 at 4:21 PM

    Hello ,

    I couldn't select the square as my payment . Would you help ? ThanksCouldnt select Square as payment Screenshot 20

    Jotform Thread 25394871 Screenshot
    Page URL: https://www.jotform.com/250497651037157
  • Mark Alan JotForm Support
    Replied on March 19, 2025 at 5:09 PM

    Hi Lisha,

    Thanks for reaching out to Jotform Support. Based on your screenshot, the three dots icon that has the option to change the payment gateway is not present in your form's payments tab. When I checked your form, Square is still integrated in your form. To reconnect it, here's how:

    1. In your Product List field, click the wand icon.
    2. In your Payment Settings, click the gear icon from the upper-right corner.
      Couldnt select Square as payment Screenshot 30
    3. In your Square Integration settings, click on the Connected dropdown, then select Reconnect.
      Couldnt select Square as payment Screenshot 41

    Reach out again if you have any other questions.