Send reminders the simple way?

  • Phoebus
    Asked on March 19, 2025 at 3:50 PM

    Yes, I want to send reminders to people who haven't filled out the form yet.

    When I go to send a reminder email, I am prompted to enter the email addresses. I want it to be automated to send to those who haven't completed it; I dont want to go back and search who has completed it or not and then have to retype their email.

    When I try to do it through the Assign area, it only allows me to RESEND email, it doesn't allow me to click and send a REMINDER.

    Please advise.

  • Christian Ice JotForm Support
    Replied on March 19, 2025 at 5:21 PM

    Hi Phoebus,

    Thanks for reaching out to Jotform Support. Unfortunately, we don't have an automated reminder feature that sends emails to users who have not completed the form directly. You can do this manually by checking your Submission Table and verify who's already submitted your form. It's very easy to Set Up Reminder Emails in Jotform. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
    2. Click on Emails on the left side of the screen, and select the Schedule A Reminder Email option.
    3. Edit the content of your Reminder Email.

    Send reminders the simple way? Image 1 Screenshot 30 You can also set the repeat period, specify when it will be sent, and choose the start and end date. Let's do it:

    1. While in the Reminder Emails settings, click on the Schedule tab.
    2. Adjust the Repeats and Send Date options as needed to select which day or days you would like to send.
    3. Click the Downward Arrow icon in the Send Time section to change the time it will be sent.
    4. In the Start Date section, click the Calendar icon to set the starting date. You can also set an end date to stop sending reminder emails on a specific day in the End Date section, and click on Save.

    Send reminders the simple way? Image 2 Screenshot 41 Let us know if you have any other questions.