How to update my phone number?

  • handsofruth17
    Asked on March 19, 2025 at 3:37 PM

    How can I update my phone number?

  • Eliza JotForm Support
    Replied on March 19, 2025 at 3:56 PM

    Hi Monique,

    Thanks for reaching out to Jotform Support. Are you referring to the phone number that's tied to your Jotform account? If yes, you'll to delete the phone number on your account to add the new one. Let me walk you through it:

    1. On your My Forms page, hover over your Avatar in the top-right corner of the page.

    2. Select Settings from the menu.

    How to update my phone number? Image 1 Screenshot 60

    3. Go to your Account page, which is on the left-hand side menu.

    4. On the right side of the Phone Number field, click on Edit.

    How to update my phone number? Image 2 Screenshot 71

    5. Click on the Delete phone number at the bottom of the popup window, and click on Next.

    How to update my phone number? Image 3 Screenshot 82

    6. Select Yes, Delete to confirm.

    How to update my phone number? Image 4 Screenshot 93

    You should now be able to add a new phone number by clicking on the green Add Phone Number button.

    How to update my phone number? Image 5 Screenshot 104

    Give it a try and let us know if you need any other help.