How to change the payment to purchase order?

  • Swartz
    Asked on March 19, 2025 at 1:52 PM

    Hello. I want to delete the option for payment on the template I am working on and it says that I cant... I dont want to have to redo the entire template if possible.

  • Karlo JotForm Support
    Replied on March 19, 2025 at 2:23 PM

    Hi Benjamin,

    Thanks for reaching out to Jotform Support. If you just want to remove your PayPal payment gateway, you can switch your current payment gateway to a Purchase Order, allowing customers to proceed without making a payment. It'll work just like the Product Listing element. Let's do it: 

    1. Open your form in Form Builder and click on Add Form Elements on the left side of the page.
    2. Under the Payments tab, click on the Three Dots icon next to your payment method.
    3. Now, click on Switch to Another Gateway.
    4. In the list that opens up, scroll down and click on Purchase Order, then click on Use Selection.

    How to change the payment to purchase order? Image 1 Screenshot 20 That's it. Let us know if you need any more help.