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SwartzAsked on March 19, 2025 at 1:52 PM
Hello. I want to delete the option for payment on the template I am working on and it says that I cant... I dont want to have to redo the entire template if possible.
Page URL: https://form.jotform.com/250685195343159 -
Karlo JotForm SupportReplied on March 19, 2025 at 2:23 PM
Hi Benjamin,
Thanks for reaching out to Jotform Support. If you just want to remove your PayPal payment gateway, you can switch your current payment gateway to a Purchase Order, allowing customers to proceed without making a payment. It'll work just like the Product Listing element. Let's do it:
- Open your form in Form Builder and click on Add Form Elements on the left side of the page.
- Under the Payments tab, click on the Three Dots icon next to your payment method.
- Now, click on Switch to Another Gateway.
- In the list that opens up, scroll down and click on Purchase Order, then click on Use Selection.