Total Submissions Limit is not recalculating

  • FLACSO
    Asked on March 19, 2025 at 10:04 AM

    Hi. Last week I deleted past submissions and also emptied trash and cleared cache, but the total available for submissions is not recalculating.

  • Deanne JotForm Support
    Replied on March 19, 2025 at 10:49 AM

    Hi FLACSO,

    Thanks for reaching out to Jotform Support. I went ahead and manually recalculated your Total Submissions limit and it's now at 57 / 500.

    Reach out again if there’s anything else we can do for you.