Hidden field is appearing when previewing the form but not in the Form Builder

  • Melamed_Adar
    Asked on March 19, 2025 at 3:55 AM

    Hi,

    I am facing an issue where one of the fields is visible in the preview of my form but not visible in the form editor. I need to delete this field, but I cannot find it in the editor. I have already checked the form's conditions and field settings, but the field seems to be hidden somehow.

    Could you please guide me on how to locate and delete this field?

    Thank you for your help!
    i saw it on the table - its 23

  • Jovito JotForm Support
    Replied on March 19, 2025 at 7:36 AM

    Hi Adar,

    Thanks for reaching out to Jotform Support. Since your form is in Hebrew language, can you send us a screenshot of the field you are referring to so we can check it on our end? If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Hidden field is appearing when previewing the form but not in the Form Builder Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Hidden field is appearing when previewing the form but not in the Form Builder Image 2 Screenshot 41

    Can you also share with us the form URL so we can easily check it? We have a guide on how to get it from your form.

    That's it. Once we hear back from you, we'll be able to help you with this.