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PSIyomtovAsked on March 19, 2025 at 2:00 AM
My form has very few conditions and i have hiddden fields and the form is still showing them.
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Beyza Nur JotForm DesignerReplied on March 19, 2025 at 6:04 AM
Hi Eliezer,
I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
Thanks for your patience and understanding, we appreciate it.
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Beyza Nur JotForm DesignerReplied on March 19, 2025 at 7:12 AM
Hi Eliezer,
Thanks for reaching out to us for help. I cloned your last form and tested it in order to your show/hide fields conditions to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
According to the 48th condition you created:
According to the 43rd condition you created:
Can you explain a bit more about the issue, so I can get a better idea of what's happening? Also, you can share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us. Once we hear back from you, we'll be able to move forward with a solution.
Reach out again if there’s anything else we can help you with.