Fill in Blank Signature: Showing an Error Message

When using the fill in the blank signature, as a required field, an error message is displayed. This occurs when you toggle from draw to type. I would assume this may have do to it being required. The error message infers that the user has made an incorrect selection.

This is not the case, draw is a valid selection. The signature toggle should have no effect on errors. Rather the error message should only be active once the -Use- submit button is selected.

I have included a test form to review:

https://form.jotform.com/250766145536057

Hi Gene,

Thanks for reaching out to Jotform Support. This error message is due to the required fields not being filled out. You can remove this message by removing the requirement for the fields, but keep in mind that, if you disable the required fields toggle, users can submit your form without filling out the fields. The other workaround is to use CSS code to hide the error message. Let me show you how to do it:

1. First, copy this code:

.error-navigation-container {

    display: none;

}

2. In Form Builder, click on Paint Roller icon on the right side of the page to open Form Designer.

3. Now, in the Form Designer menu, click on Styles tab.

4. Scroll down, and paste the copied code into the Inject CSS Code box. The code will be saved automatically. That's it

You can check out this Demo Form so you can try it by yourself. If you want to clone the form, you can check out this guide about How to Clone an Existing Form From a URL. We also have a guide about How to Inject Custom CSS Codes that you can check out.

Give it a try and let us know how it goes.