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stephzam97Asked on March 18, 2025 at 5:12 PM
Hello! My Usage/Gb's are almost at their limit. I am wanting to learn how to remove old usage as I'm not needing it to take up space anymore. Thanks so much.
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Raymond JotForm SupportReplied on March 18, 2025 at 5:16 PM
Hi Stephanie,
Thanks for reaching out to Jotform Support. If we permanently delete submissions that comes with attachments, it will free up some of your upload usage. Let me show you how:
- In Tables, select the submissions to delete.
- Next, click on the Delete button at the upper right.
- On the pop-up window, click on the Move To Trash button to confirm deleting the submissions.
The deleted submission will remain in the Trashed Entries folder for 30 days before it gets purged. Unless the submissions are purged, they will still count towards your form usage. Let's continue on how to purge them:
- In your submission tables, click on the 3 vertical dots on the right of the table tab.
- Select the Trashed Entries.
- Then, select the deleted entries
- Click on the Delete Forever button.
We also have guides on How to Delete Form Submission Data and Understanding Your Account Usage and Limits that you can check out. You may also consider upgrading your account to increase your limits immediately.
Let us know if you need any help.