Fill In The Blanks Fields Are Missing

  • lvillegas
    Asked on March 18, 2025 at 2:26 PM

    Hi there,

    On one of our jot forms we have translated the form into Spanish. However in this field which is a fill in the black field, it is missing on our Spanish translated version. We can see that we translated the field so it is there, however it does not appear on the actual form that families are filling out online.

    Thanks,

    Laura


    Jotform Thread 25350081 Screenshot
  • Kyle JotForm Support
    Replied on March 18, 2025 at 4:40 PM

    Hi Laura,

    Thanks for reaching out to Jotform Support. I cloned your form to test it, and I easily replicated the issue. There is an easy fix for this, we just need to translate the fill in the blanks fields on your form. Let me show you how:

    1. In Smart PDF Form Builder, on the blue navigation bar at the top of the page, select Settings.
    2. In the Form Settings section, click the Show More Options button and select the Edit button of the Form Languages option.
    3. Hover your mouse to the Spanish translation and click the Pencil icon. Fill In The Blanks Fields Are Missing Image 1 Screenshot 30
    4. Scroll down to the Fill in the Blank Fields and update the translations. Fill In The Blanks Fields Are Missing Image 2 Screenshot 41

    Give it a try and let us know if you have any other questions.

  • lvillegas
    Replied on March 18, 2025 at 5:08 PM

    Thank you, I believe it is fixed now. I will have one of my staff check it tomorrow.


    Laura